Privacy Policy
Effective Date: May 16, 2025
Your privacy matters to us. This privacy policy explains how we collect, use, and protect your information when you use our platform or services.
Realiti Website Images
1. What We Collect
We collect the following kind of data:
- Account Information: Name, email, phone number, business name, and location.
- Billing Information: Payment data collected via secure payment gateways.
- Property & Project Information: All real estate-related data you provide—including listings, photos, pricing, project specs, and availability information.
- Usage data:Pages visited, IP address, login timestamps and navigation behavior
- Communication records: Chats, email threads, and customer service interactions for training and support purposes only.
2. How We Use Your Data
We use your data to:
- Build and populate your real estate website with your property and project information.
- Enable CRM functionalities, lead capture forms, and listing displays.
- Improve our products and user experience through analytics and feedback.
- Communicate product updates, tips, and offers.
- Run targeted digital campaigns via third-party ad platforms.
- Your data will never be sold, rented, or monetized to third party businesses, data brokers, or unrelated entities.
Note: Any customer data collected by you (our clients) through the realiti platform—such as leads, inquiries, and contact details—is considered as your proprietary data. We do not access, use, share, or process this data for any purpose. It remains confidential and fully secure within your account.
3. Third-Party Integrations
We integrate with third-party tools based on client requirements for marketing automation, analytics, digital marketing, etc. These tools are selected based on compliance with major data protection standards, but may have their own privacy policies.
4. Cookie & Analytics
We use cookies and tracking tools to:
- Keep your session active
- Monitor platform usage and identify areas of improvement
- Track ad performance across platforms
You can control your cookie preferences via browser settings.
5. Data Security
We prioritize the protection of your data using:
- SSL encryption
- Role-based access control
- Secure cloud infrastructure
Despite best practices, no digital system is immune to breach. We urge users to maintain strong passwords and avoid sharing credentials.
6. Data Retention
We retain your data as long as:
- Your account is active
- You have an ongoing project or subscription
- Required for legal, billing, or technical purposes
Upon request, we can delete your data, subject to applicable legal requirements.
7. Your Rights
You have the right to:
- Access and correct your information
- Request deletion of your account
- Withdraw consent for specific data use
To make such requests, contact us at [email protected]
8. Update to This Policy
We may update this privacy policy periodically. Material changes will be communicated via email and platform notifications.
For privacy questions or data requests, reach out to us at [email protected]